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1. Our service engineer would be ready for service 24 hours per day.
2. After receiving information from customer, our service engineer will call to offer a solution within 15 minutes.
3. The time our service engineers need to arrive at where mechanical accident happens: 2 hours for areas near Zhengzhou; 48 hours for different provinces in China.
4. Out service engineer won't leave until the problem of our machines is solved. When our customer is satisfied with our service, our service engineers can come back.

Before Sale
Be a good consultant and assistant of our customer, to ensure our customer's investment will be rewarded with great profit.
1. Select the right model of equipment for customer.
2. To meet our customer's special needs, we can design and develop customized products.
3. Provide training for customer's technician.
4. We will send engineer to observe customer's working field to come up with an optimized solution.

During Sale
Respect every customer and provide them convenience and reliability. We are devoted to help customer gain more.
1. Inspect before accept the products sent by us.
2. Assist our customer to make a construction plan.

After Sale
1. The installation and testing of equipment.
2. Train the workers at present.
3. When the installation is finished, there will be one or two service engineer staying to ensure customer's production run well.